Delivery Policy
FREE DELIVERY TO MAJOR CITIES IN NSW, VIC, QLD, ACT & SA FOR NON-BULKY ITEMS (excl. air diverters)
FLAT RATE $45 delivery fee to metro area for most other systems (excl. ducted)
DOOR TO DOOR DELIVERY*
Dispatching locally not available for all products
For Ducted systems please check delivery calculator.
ALL ITEMS SOLD AND DELIVERED BY AUS AIR CONDITIONERS INCLUDE FREIGHT INSURANCE. SO REST EASY! *Damaged items should not be installed
We deliver our products Australia wide using our preferred couriers and reliable freight companies including some partner businesses.
We aim to dispatch all items in stock within 1-3 business days from when payment is cleared, with rare occasions exceeding this time. We will be sure to notify you if there is anything that might delay your order.
Once dispatched, you will receive an email containing tracking information (no tracking provided for express couriers but we will call you to advise of delivery time) and your order will be marked as “Fulfilled”.
FREE CLICK AND COLLECT PICKUP FROM
- BELROSE, NSW
- MULTIPLE WAREHOUSE OPTIONS MELBOURNE, VIC
- KARDINYA, WA
- WANGARA, WA
* Not all products available at all warehouse. Please check delivery options for each product via the delivery calculator.
Please allow approximately 1-2 business day for your item to be ready. You will receive a notification to let you know it's ready for collection.
Delivery Time Frames (business days):
- Sydney Metro – 1-3 days delivery estimate
- Gosford/Wollongong – 2-4 days delivery estimate
- Perth Metro – 2-6 days delivery estimate
- Melbourne Metro – 2-4 days delivery estimate
- Brisbane Metro – 2-4 days delivery estimate
- Adelaide Metro – 3-5 days delivery estimate
*We recommend having an additional person on-site at time of delivery for bulky items, to help with the placement of your order inside of your home. Delivery it door to door (ground floor, unless lift access).