Air Conditioning Systems supplied by Aus Air Conditioners come with a comprehensive 5-Year Manufacturer’s Warranty, covering both parts and labour.
Critical Warranty Information - It's essential to note that the warranty becomes null and void if the installation is not executed by a certified and competent tradesperson, or if the setup deviates from the manufacturer’s guidelines. In such instances, the customer will bear any costs associated with service repairs.
In the event of a warranty-related issue, Aus Air Conditioners is ready to provide assistance. However, it's crucial for the client to initiate contact with the manufacturer first. The contact details for each manufacturer are provided on the warranty document accompanying the system. For warranty claims, be prepared to present your proof of purchase, typically your tax invoice.
ADDITIONAL TIPS TO PRESERVE YOUR AIR CONDITIONING SYSTEM'S WARRANTY:
- Adhere strictly to the manufacturer's instructions for operating the system.
- Regularly check that the outdoor unit's air inlet and outlet are not blocked by debris (such as dirt, leaves, or plants) and ensure that the indoor filters are cleaned routinely.
- Schedule a professional service for your domestic system at least once annually.
- Keep the condensate drain in proper working condition.
- Promptly replace batteries in the remote control when they run out.
- Should your system malfunction, contact the manufacturer without delay.
- Avoid using a faulty system, as it may exacerbate the problem and potentially invalidate your warranty.